Anthem hiring customer service positions, some with a sign-on bonus. Click the link below for employee reviews, salaries, and benefits.
As one of America’s largest commercial health benefits companies by membership, Anthem, Inc. is honored by the opportunity to impact so many lives. More than 38 million members rely on us every day to be leaders, advocates, and innovators in the call to improve health, quality of care, and value for our members.
As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
Here’s what a typical day may look like:
From the moment you log in, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement
Affordable Health Insurance, Dental, Vision, and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
Customer Care Representative
Due to the current COVID-19 (coronavirus) pandemic, this position will require you to work remotely from your home with the flexibility to return to a regular, in-office work environment. As we continue to monitor guidance from CDC and state officials there may be times you would need to report to the office on a monthly or quarterly basis for team meetings or engagement activities.
Successful candidates for this position will live within commuting distance from any of our Anthem offices. This is an after-hours position, the schedule is Saturday and Sunday from 11 AM - 7 PM EST and Monday-Wednesday 4:00 pm - 12:00 am (Your LOCAL time).
As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
Here’s what a typical day may look like:
From the moment you log in, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision, and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
Qualifications
Required:
High school diploma and 1 year of experience in customer service.
Or any combination of education and experience, which would provide an equivalent background.
Ability to work from home with internet access and a quiet and private workspace
Customer Care Representative
*** $500 Sign-On Bonus ***
This position will work virtually. Working virtually is defined as working from home daily with some periodic requests to meet at a local Anthem office for specific training, team engagement, equipment pick-up, or support if associates have ongoing IT issues.
As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
SHIFT: Training Schedule: 7:00am - 3:30pm. Work Schedule: 8:30am - 5:00pm.
Here’s what a typical day may look like:
From the moment you log in, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats, or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your associate’s or bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
Qualifications
Minimum Requirements
High school diploma and 1 year of experience in customer service with strong oral communication skills or any combination of education and experience, which would provide an equivalent background.
Ability to work from home with internet access and a quiet and private workspace
Ability to work 8:30am - 5:00pm.
Midland, GA
Customer Care Representative
*** $500 Sign-On Bonus ***
This position will work virtually. Working virtually is defined as working from home daily with some periodic requests to meet at a local Anthem office for specific training, team engagement, equipment pick-up or support if associates have ongoing IT issues.
As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to better healthcare 8:00 am experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
SHIFT: Training Schedule 8:00am – 4:30 pm for 8 weeks of training, Work Schedule: 9:00 am - 5:30 pmlog in.
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
Qualifications
Minimum Requirements
High school diploma and 1 year of experience in customer service with strong oral communication skills or any combination of education and experience, which would provide an equivalent background.
Ability to work from home with internet access and a quiet and private workspace
Ability to work 9:00am - 5:30pm.
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision, and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
Qualifications
Minimum Requirements
High school diploma and 1 year of experience in customer service or any combination of education and experience, which would provide an equivalent background.
Ability to work from home with internet access and a quiet and private workspace
Ability to work an 8-hour shift
Customer Care Representative
Due to the current COVID-19 (coronavirus) pandemic, this position will require you to work remotely from your home with the flexibility to return to a regular, in-office work environment. As we continue to monitor guidance from CDC and state officials there may be times you would need to report to the office on a monthly or quarterly basis for team meetings or engagement activities. As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life, and help make healthcare easy, apply today!
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats, or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your Associate’s or bachelor’s degree paid for in full or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
Qualifications
This position can be filled at Customer Care Representative I or II level. The hiring manager will determine the level, based on the candidate’s experience and background.
Required:
CCRI - Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Bilingual (Spanish) or multi-language skills required. Must be able to pass a validated language test/assessment.
CCRII - Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Bilingual (Spanish) or multi-language skills required. Must be able to pass a validated language test/assessment.
Customer Care Representative
Due to the current COVID-19 (coronavirus) pandemic, this position will require you to work remotely from your home with the flexibility to return to a regular, in-office work environment. As we continue to monitor guidance from CDC and state officials there may be times you would need to report to the office on a monthly or quarterly basis for team meetings or engagement activities. As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
Here’s what a typical day may look like:
From the moment you log in, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision, and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
Customer Care Representative
This position will work virtually. Working virtually is defined as working from home daily with some periodic requests to meet at a local Anthem office for specific training, team engagement, equipment pick-up or support if associates have ongoing IT issues.
As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
*$500 Sign On Bonus Included
Pay:17:50-18/HR
Shift: 8-hour shift M-F between 8am and 9pm, possible weekend OT as needed
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your associate’s or bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision, and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
Qualifications
Minimum Requirements
High school diploma and 1 year of experience in customer service
Ability to work from home with internet access and a quiet and private workspace
Ability to work any 8-hour shift M-F between 8am and 9pm, possible weekend OT as needed
Customer Care Representative
This position will work virtually. Working virtually is defined as working from home daily with some periodic requests to meet at a local Anthem office for specific training, team engagement, equipment pick-up or support if associates have ongoing IT issues.
As a Customer Care Representative, you will act as a trusted advisor and educator on healthcare-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
*Sign on Bonus $500
Pay: $17.75-$18.25/HR
Shift:8-hour shift between the hours of 8am and 10 pm with possible Saturday hours.
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Customer Care Representative
This position will work virtually. Working virtually is defined as working from home daily with some periodic requests to meet at a local Anthem office for specific training, team engagement, equipment pick-up, or support if associates have ongoing IT issues.
As a Customer Care Representative, you will act as a trusted advisor and educator on health care-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
Here’s what a typical day may look like:
From the moment you log in, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats, or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your associate’s or bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision, and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
Qualifications
Minimum Requirements
High school diploma and 1 year of experience in customer service
Ability to work from home with internet access and a quiet and private workspace
Ability to work an 8-hour shift M-F between 8 am and 9 pm, possible weekend OT as needed
Preferred Requirements
A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contact
A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues or concerns
A composed individual able to multi-task, navigate multiple computer applications and work efficiently while communicating and serving the customer
Must have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet members’ needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed.
Flexible and quick learner, willing to adapt to changing customer and business needs.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs, and financial education resources, to name a few.
s a Customer Care Representative, you will act as a trusted advisor and educator on health care-related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone’s life and help make healthcare easy, apply today!
*$500 Sign-On Bonus Included
Pay $16.50-$17/HR
Shift:8-hour shift M-F between 8am and 11pm (ET), possible weekend OT as needed
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here’s what Anthem offers:
A career path with opportunity for growth
Ability to obtain your associate’s or bachelor’s degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Quarterly incentive bonus and annual increases plan based on performance.
Qualifications
Minimum Requirements
High school diploma and 1 year of experience in customer service
Ability to work from home with internet access and a quiet and private workspace
Ability to work any 8-hour shift M-F between 8 am and 11pm (ET), possible weekend OT as needed
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