Florida, Georgia, Idaho, Illinois, Louisiana, Mississippi, New Jersey, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Washington, West Virginia.
We will provide you with the equipment needed to perform the job duties.
Ameridial processes over 100 million inbound and outbound customer interactions each year. We’ve received industry honors including the distinction of being ranked a “Top 50″ Teleservices Agency every year since 1992 by Customer Inter@ctions Solutions Magazine. For our outstanding customer service, we’ve received the “CRM Excellence” award since 2008 from TMC’s Customer Magazine. Read employee reviews here
$250.00 SIGN-ON BONUS!!!
You can be hired on the SPOT to start training on November 19th
Ameridial call center is currently adding to our growing team!
Ameridial is a call center that provides customer service and sales support to many clients. We have a new client that is looking for customer service agents to take inbound customer service calls.
We are looking for 30 agents to take inbound customer service calls for one of our many clients.
WE ARE LOCATED IN SPINDALE NORTH CAROLINA
WE OFFER:
FULL-TIME SHIFTS
EMPLOYEE DISCOUNTS- WORK-LIFE BALANCE IS KEY TO SUCCESS!
MEDICAL, DENTAL, AND VISION BENEFITS
REFERRAL BONUS + PLUS ADDITIONAL INCENTIVES
PAID TIME OFF
What are the calls about?
Inbound customer service calls assisting customers with using tax prep software.
What are the shifts?
This department operates Monday thru Friday 8 am-10 pm including weekends. We have d evening shifts available of 11 am-7 pm
WHAT WE NEED FROM YOU IS VERY SIMPLE!
High school diploma or GED
Must attend a mandatory training- the enriching training is 3 weeks long Monday thru Friday 9am-5pm
1 year of previous call center experience
Excellent computer skills with the ability to navigate multiple systems
1 year previous sales experience or customer service experience
Highly self-confident
A meridial healthcare division is looking for healthcare customer service agents to join our team!
This is a 100% virtual position! You can train and work at home
We will provide you with the equipment needed to perform the job duties.
Essential Job Duties
Respond to customer phone inquiries through inbound and outbound calls.
Access and interpret customer accounts and provider data to provide answers to inquiries
Assist customers with any billing issues they are having
Document all customer interactions
Requirements
1 year of call center experience
2 years of customer service experience
6 months of work at home experience
Attend the mandatory 3-week training Monday thru Friday 9 am-5 pm
Previous experience in the healthcare field with an insurance background
Knowledge of medical terminology
Qualifications
Strong written and communication skills
Excellent attention to detail with good problem-solving skills
Proficient with MS Office, Word & Excel
Strong customer service mindset
Knowledge of HIPAA regulations
Excellent organizational and interpersonal skills.
Health Insurance Work at Home Agent NW Canton, OHIO 44178
Ameridial is seeking enthusiastic and upbeat customer service representatives to join our work at home healthcare team
This is a 100% remote position! We will provide you with a computer for this role.
In this position, you must reside 1 hour from our office located at 4877 Higbee Ave NW Canton, OHIO 44178
Makeup to 14.00 per hour when working evening shift hours.
Bilingual Spanish-speaking positions are available in this department with additional compensation.
What are the calls about?
You will receive inbound customer service calls from current health plan members. You will answer any questions they have about their health plans. This would include assisting them with claims, prescription drug coverage, and billing.
We offer our dedicated staff the following
Excellent starting wages- receive additional compensation PER HOUR for working your scheduled shift
we are offering the computer for this role – you do have to provide your own webcam for training and must have a quiet place to work in to take calls
Training Incentives- receive training bonuses
Work home life balance discount programs
Medical, Dental, and vision benefits offered
Requirements:
2 years of previous customer service experience this can be from fast food, retail, or hospitality industry
Must be available after training for evening shifts 11:30 am-8 pm12 pm or 12pm-8 pm Monday thru Friday & Saturdays 9 am-1 pm
1 year of call center experience is required
6 months of previous work-at-home experience in a call center environment is required
Reside 1 hour from our office located in Canton.
AMERIDIAL HAS OPEN POSITIONS FOR DATA ENTRY AGENTS STARTING SOON
THIS IS A 100% VIRTUAL POSITION! YOU WOULD TRAIN AND WORK AT HOME.
TO BE ELIGIBLE FOR THIS POSITION YOU MUST RESIDE IN ONE OF OUR WORK AT
You must be available to work the following shifts:
full-time
We have full-time evening shifts available for this opportunity. Hours are typically 1-9 or 2-10 pm during the week and 9 am-5 pm on Saturday.
What are the calls about?
This is an inbound customer service call. You could be updating names, addresses, email addresses, phone numbers, drivers, mileage, etc. This is a nonsales position.
Benefits We Offer:
Receive additional compensation for working later shifts
Raise after 6 months
Commission offered based on attendance and call quality
Medical, dental, and vision benefits are available
Requirements:
6 months or 1 year of customer service/ sales experience, call center preferred
6 months of work at home experience
Proven track record of great attendance in previous roles
Excellent computer skills with the ability to navigate multiple programs
Goal-oriented
Qualifications:
Goal oriented and driven attitude
Enjoy helping others
Excellent computer skills with the ability to quickly navigate multiple screens
Ability to multi-task
Work at Home Requirements
Processor Intel Core i3 4100 or AMD Ryzen 1200 CPU @2.2 Ghz
8 GB RAM
HDD 200 GB
Windows10 as the Operating system
Internet speed of 15upload/15download
Ethernet Chord to plug from your wifi box to your PC- you must be hard-lined in to take calls
USB headset (Recommended models) or Logitech H390 USB o Jabra BIZ GN1900 Series USB
Webcam for training .
Our engaging training program is filled with expert trainers that have moved up from being agents; the personal approach gives you the TOOLS THAT YOU NEED FOR SUCCESS!
What are the calls about?
In this position, you will be retaining current nutritional supplement customers calling into canceling their monthly subscriptions for these nutritional products as well as providing customer support for a wide array of customer needs.
The role of a retention specialist is to keep them as a satisfied customer and find a solution using many available tools at your discretion to assist with their problems and current orders.
The position involves a strong need for discovery and soft skills daily as we determine the issues and needs of each individual customer to work toward solutions. The position provides a lot of freedom in how you approach each situation and highly values problem-solving ability as we do not use a scripted call flow and instead provide a unique experience for each customer call to call.
What are the hours?
Training is Monday - Friday for 3 weeks with mandatory attendance training is Monday thru Friday 9 am-5:30 pm
Work Shifts are Monday thru Saturday 9 am-5 pm with a day off during the week
What motivates you to work each day?
High earning potential- With our commission structure, you can potentially make $17.45 per hour in commission!
FREE vitamins and employee discounts on all products.
Raise after 6 months
PTO is offered from the day you graduate training and more PTO is added for each hour you work
Opportunities for quick advancement
Work-Life Balance programs
Tuition Reimbursement as you grow your career
WHAT WE NEED FROM YOU IS VERY SIMPLE!
High school diploma, GED,
Further education experience
1 year of previous call center experience
1-year previous sales experience
Highly self-confident
Work at Home system requirements
• Intel core i3 4100 or AMD Ryzen 1200 CPU @2.2 Ghz
• 8 GB RAM
• HDD 200 GB
• Windows 10 as the Operating system
• Antivirus with any brand of the computer
• USB headset (Recommended models)
Logitech H390 USB
Jabra BIZ GN1900 Series USB
• Webcam for training
• Dual monitors are required for some departments
Network Requirement (Internet Speed)
• 15 MBP’s stable internet connection with wired connection- you must be connected thru an Ethernet cord
What are the calls about?
In this department, you will receive a variety of calls from businesses that are contracted with us for answering service needs. You will triage messages for the businesses. This is a fast-paced call! You must be 100% engaged and focused on delivering excellent customer service
What are the hours?
Training hours are day one 8 am-3 pm and thereafter 10 am-5 pm est time. Training is 3 days long. Are enriching training program will coach you up to meet callers needs.
After training we have full-time shifts available Monday thru Friday 8:30 am-7pm. The ideal candidate will need to be flexible to work an 8-hour shift anytime between these hours
What motivates you to work each day?
Tuition Reimbursing as you grow your career with us
Opportunities for quick advancement
Work-Life Balance Discount programs
WHAT WE NEED FROM YOU IS VERY SIMPLE!
High school diploma or GED
1 year of previous call center experience is required
1 year of outbound call experience in a high volume call center environment
6 months of previous work at home experience
Highly self-confident
If you are interested in working at home you will need your own PC and must meet the system requirements below. We are not compatible with MAC BOOKS or CHROMEBOOKS
Processor Intel Core i3 4100 or AMD Ryzen 1200 CPU @2.2 GHzSeries
8 GB RAM
HDD 200 GB
Windows10 as the Operating system
Internet speed of 15upload/15download
Ethernet Chord to plug from your wifi box to your PC
USB headset (Recommended models) or Logitech H390 USB o Jabra BIZ GN1900 series USB
Webcam for training only
AMERIDIAL IS HIRING!
Join our growing team of work-at-home customer service representatives.
Ameridial is a call center that serves multiple customer service and sales clients.
You will be trained on a variety of clients to take inbound and make outbound calls
We have flexible scheduling options with mid-day & evening shifts available. We also do require weekend availability.
Requirements you must have to get the job done!
Must be able to attend the 4-week virtual training - we have an enriching training program to coach you UP!
Available for midday, evening, and weekend shifts
6 months work at home experience
6 months of call center experience is required outbound call experience is a plus
Live in the states of Ohio, North Carolina, Maine, Texas, Georgia, Utah, South Carolina, Florida, Tennessee, or Mississippi.
Characteristics we look for in you!
Confident, self-starter who works well independently
Knowledge of non-profit organizations and the healthcare industry
Ability to build rapport with a variety of callers
Ability to show empathy, be polite, and understanding to callers needs
Competitive sales-oriented attitude
Strong oral communication skills
Work At Home System Requirements
The processor of Pl Intel Core i3 4100 or AMD Ryzen 1200 CPU @2.2 GHz,
8 GB RAM
HDD 200 GB (available space)
Windows 10 as the Operating system
Internet speed 15 upload/15 download (connected via Ethernet cord)
Antivirus with any brand of the computer
Ethernet Cord to connect from your Wi-Fi box to your computer/lab top
USB headset (Recommended models) Logitech H390 USB Jabra BIZ GN1900 Series USB.
We are located at 4877 Higbee Ave NW Canton, OH 44718
This is an ideal position for anyone who is a recent graduate from a healthcare administration program or has recently graduated with certification in medical billing and coding.
We offer
Daytime Monday thru Friday hours 8 am-6 pm – No weekends
Career advancement- tuition reimbursement opportunities
Medical, Dental, and Vision benefits
Opportunities for quick advancement
Work at home opportunities after in-office work is completed
Requirements & Essentials Qualitiesfull-time
Previous knowledge of health insurance claims
Be able to work a full time shift Monday thru Friday 8 am-6pm
Excellent computer navigation skills typing 30 wpm
2 years of previous call center experience
Strong knowledge of explanation of benefits (EOBs) is a plus
Excellent written/verbal communication and organizational skills
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