Must live in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Read employee reviews here
What is a Part-Time position in Virtual Customer Service?
Our Virtual Customer Service is open 24 hours per day, 7 days a week. As a Seasonal Amazon Customer Service Part Time “PT” employee you will work a flexible schedule to meet the needs of our business and customers. Work schedules will be selected through shift bids every 3 weeks which take into consideration business need and your performance.
The average amount of hours scheduled per associate will be 20-29 hours per week, with expectations to work up to 60 additional hours during Peak Seasons.[1] Available shifts will include morning, afternoon, and evenings, typically including one or both weekend days. Schedules will change throughout the duration of your employment. There may be mandatory instances of additional scheduled work time, based on business needs or large-scale events. Being available to work a flexible schedule that falls within our operating hours is required and expected. You may also be required to work on any/all major holidays.
There will be four weeks of training; Monday-Friday 7 am-4 pm Pacific Standard Time “PST”. The entire four weeks of your training is mandatory. No time can be missed or taken off during this period. Please reschedule any prior commitments to be outside of training hours
*Seasonal employees may remain with Amazon in a temporary capacity for up to nine months or a shorter period of time depending on business need.
*Seasonal employees may remain with Amazon in a temporary capacity for up to nine months or a shorter period of time depending on business need. Seasonal Employees in this role also have the ability to be hired permanently based on individual performance and business needs.
Compensation
Except as otherwise required by law, this role pays $15.00
This position can be based in Austin TX, or remote.
Key Qualifications
3+ yrs of management experience
Understanding of Quality Management processes; Calibration, Quality Standards, & Accuracy Measurement
3+ yrs in a senior role accountable for performance targets being met
3+ yrs working in or exposed to Quality programs within a Customer Service organization
2-5 yrs as a senior project/program manager leading small to large cross-functional projects
Excellent and effective verbal, written communication skills, strong work ethic, and ability to self-motivate
Ability to manage internal and vendor teams to meet project deadlines and timelines
Comfortable engaging with a wide variety of internal and external partners
Ability to think differently, provide new solutions to old problems, and have a “can do” spirit
Ability to interpret complex analysis and communicate effectively to customers
COPC, Six Sigma, or process certification preferred
Travel Required - 10-20%
This position can be located in Austin, Texas, United States Key Qualifications
You are a go-getter with experience in consultative selling business transformation solutions.
In your experience, you’ve balanced delivering on short-term goals, while creating sustainable value for customers, and demand for the future.
You understand how to inspire and motivate a partner ecosystem and deploy that ecosystem for growth. Or you bring 8-12 years of experience as an Account Executive for large Enterprises.
Description We tenaciously initiate new, diverse customer relationships and inspire them on a business transformation journey. We assess, advise and work closely with our partners to provide solutions that change the way people work. We develop territory plans aligned with our accounts’ strategies, support their progress, and follow through to ensure all needs are met in order to grow and expand the adoption of the Apple ecosystem. We create demand generation activities, identify new opportunities, accurately forecast, and coordinate fulfillment logistics. We effectively execute on plans by cross-functionally partnering internally and externally with Inside Sales, Systems Engineers, resellers, and Strategic Partners. We often draw on our previous successes and our partner's expertise to drive scale and velocity.
This position can be located in any major city within Virginia, Maryland, or Washington DC. Key Qualifications
You are a go-getter with experience in consultative selling business transformation solutions.
In your experience, you’ve balanced delivering on short-term goals, while creating sustainable value for customers, and demand for the future.
You understand how to inspire and motivate a partner ecosystem and deploy that ecosystem for growth. Or you bring 8-12 years of experience as an Account Executive for large Enterprises.
Description We tenaciously initiate new, diverse customer relationships and inspire them on a business transformation journey. We assess, advise and work closely with our partners to provide solutions that change the way people work. We develop territory plans aligned with our accounts’ strategies, support their progress, and follow through to ensure all needs are met in order to grow and expand the adoption of the Apple ecosystem. We create demand generation activities, identify new opportunities, accurately forecast, and coordinate fulfillment logistics. We effectively execute on plans by cross-functionally partnering internally and externally with Inside Sales, Systems Engineers, resellers, and Strategic Partners. We often draw on our previous successes and our partner's expertise to drive scale and velocity.
Greensboro, North Carolina, United States
Key Qualifications
Proven experience as both a teacher and leader at the Higher Education level; Instructional design and coaching experience in a K-12 setting or one-to-one learning environment is a plus.
Familiarity with Common Core State Standards and content standards.
A clear understanding of the fundamentals of instructional design.
Exemplary leadership skills in the successful implementation of digital resources in instructing and classroom learning across multiple curricular areas.
Experience improving basic skills and achievement across core content areas.
Experience developing creative curriculums, specifically infusing digital resources to promote learning.
Experience with professional development activities such as mentoring colleagues, offering workshops locally or nationally, presenting at conferences, etc.
Experience delivering training and programs for students and parents on basic technology skills, the ethical and secure use of the Internet, and collaboration tools.
Strong understanding of technology with hands-on knowledge of Apple products, software applications, and other education-related third-party apps.
Excellent knowledge and use of peripherals and apps to improve learning in areas such as math, science, social studies, English language arts, and Special Education.
Understanding of trends in the use of technology and national trends in education in general.
Comments