Atlanta, GA, CA, OR, WA, Richmond, VA, Tallahassee, FL Atlanta, Rockville, MDAustin, TX, US, Little Rock, AR, Springfield, IL, Des Moines, IA, Topeka, KS, Madison, WI,
Baton Rouge, LA, Saint Paul, MN, Jackson, MS, Jefferson City, MO, Oklahoma City, OK,
About ADP-( #Payroll corporation in the world)
Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. “Always Designing for People” means we’re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity. – Read employee reviews here
Work Location(s): Atlanta, GA, US
ADP is hiring a Lead Client Success Consultant. Please note this role can be remotely based in any region of the United States. Please read the job description carefully. This will have upwards of 50% travel domestically in the United States or more. You must have proven experience in Account Management. This is a Sr. Level Role requiring strong Client Relationship skills.
Responsibilities:
Responsible for project management, development of blueprints, execution of client-defined paperless strategy, and maintaining client relationships.
Responsible for meeting/exceeding Global Cash Card and Wisely Pay card targets.
Acts as a focal point for Global Cash Card and Wisely Pay card utilization growth.
Provides ongoing support on phased relaunch activities to clients.
Coordinates activities between various internal Global Cash Card and Wisely Pay card Client Service resources in all areas of Wage Payment Solutions including pay card, Totalpay, iPay, payment compliance, and various self-service tools/features.
Responsible for Plan/Setup, Marketing/Communication, Client Education, Enrollment process, Funding review, and Inventory management.
Conducts product demonstrations with messaging techniques for clients and their employees.
Provides best practices suggestions and examples when necessary so that the client achieves growth in utilization.
Identifies and provides to client necessary client/employee-facing collateral.
Uses performance reports to track relevant metrics for all client Global Cash Card and Wisely Pay card utilization growth engagements and to identify further opportunities for targeted utilization growth efforts.
Develops and executes a plan to ensure clients and their employees experience Global Cash Card and Wisely Pay card utilization growth.
Performs other related duties as assigned.
Work Location(s): Culver City, CA, US, Seattle, WA,
San Francisco, CA, La Palma, CA, Fresno, CA, San Dimas, CA, Beverly Hills, CA, Sacramento, CA, Milpitas, CA, San Diego, CA, Clackamas, OR, Portland, OR, Seattle, WA,
QUALIFICATIONS REQUIRED:
5 to 8 Years of Directly Related Experience
Minimum of 2 years of successful experience as a Client Service Specialist II (or equivalent DC plan administration experience).
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Experience in a client service environment required. ADP payroll and 401(k) experience is preferred.
Bachelor’s Degree or its equivalent in education and experience
Demonstrates strong oral/written communication skills.
Demonstrates strong listening skills.
Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc)
Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and Clarify).
Proficiency in using payroll and recordkeeping systems
Ability to learn quickly, function in a fast-paced environment, and work on multiple projects simultaneously.
Proven relationship-building skills. Strong time-mgmt, organization, and problem-solving skills.
Demonstrates strong presentation skills.
Ability to coordinate and take the lead on conference calls.
Ability to gauge client satisfaction through scheduled surveys, client visits, and day-to-day interaction.
Work Location(s): Richmond, VA, Tallahassee, FL Atlanta, Rockville, MD Richmond, VA, Tallahassee, FL Atlanta, Rockville, MD
RESPONSIBILITIES:
Develops and enhances strategic business partnerships by building trust with our clients’ key decision-makers to drive client retention/improve loss prevention.
Possesses a complete understanding of our client's business objectives, strategic direction, and requirements to proactively demonstrate and deliver increased value through the life cycle of the client.
Is introduced to the client during the implementation process.
Acts as a liaison between the client and ADP, serving as an internal client advocate.
Maintains a comprehensive understanding of the entire ADP product suite and coordinates communication among the various business partners.
Level I/II – Assigned client base as defined by the Relationship Management Strategy Proactively ensures client satisfaction through periodic conference calls and client visits.
Promotes client participation in focus groups to solicit feedback on product/service initiatives.
Communicates and promotes key ADP initiatives to the client (e.g., user group meetings, product enhancements, etc.).
Coordinates client projects, resolution of critical service issues, and follow-up to quality survey feedback.
Determines the components of projects and prepares a comprehensive project plan and scope of all required activities. Communicates status and next steps to the client and appropriate internal ADP partners.
Identifies new service and/or product opportunities and coordinates as necessary with Sales. Performs strategic account review with the client to reinforce the ADP value proposition by maintaining comprehensive and timely records on service activities.
Adheres to standard ADP tools and processes (i.e., tracking calls in CRM System, case management, etc.) for recording and responding to service activities (i.e., clients visited, presentations made, etc.).
Produces detailed trip reports and distributes them to all appropriate parties. Partners with internal ADP business partners as required, to enable seamless delivery of ADP Services and strategic planning.
Mentors and coaches less tenured or newly hired Account Manager associates on product knowledge, process and procedures, and relationship skills. Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
8 to 12 Years Demonstrated proficiency in managing larger more complex client account relationships with multiple products.
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Bachelor in Business, Accounting, Marketing or equivalent work experience preferred.
CPP, PHR, SPHR or CEBS preferred.
Extensive experience building relationships and understanding a client’s needs is essential.
Prior experience managing service recovery required.
Expert knowledge of ADP’s infrastructure and ADP’s traditional and new products/services in business processing and outsourcing required.
Ability to interface with multiple levels within a client’s organization (C level to Payroll Manager). Probing and Analysis
Strategic Planning
Relationship Building
Presentation skills which include superior verbal and written Communication
Excellent Judgment
Software knowledge: Word, Excel, Outlook, PowerPoint, Project Management software, Webinar & Live Meeting software
Work Location(s): Austin, TX, US, Little Rock, AR, Springfield, IL, Des Moines, IA,Topeka, KS,Baton Rouge, LA, Saint Paul, MN, Jackson, MS, Jefferson City, MO, Oklahoma City, OK,
Madison, WI,
ADP is hiring Senior Administrative Support professional. In this position, you’ll couple your positive attitude, superb organizational skills, and deep understanding of ADP to ensure the smooth functioning of activities and processes in support of one or more executives.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, – Social Responsibility.
QUALIFICATIONS REQUIRED:
3+ years of administrative support experience in a similar environment
A High School diploma with 3+ years of experience or equivalent education will be considered
Preference will be given to candidates who have the following:
Some college courses/specialized secretarial training
Excellent communication skills both verbal and written
Superb organization skills
Expert knowledge of Microsoft Office (Word, Excel, PowerPoint) with experience producing high-quality reports, presentations and other documents
Proven ability to work effectively both independently and in a team-based environment Ability to handle confidential matters
Substantial knowledge of the department’s operation and company procedures
Proven ability in assembling, compiling, analyzing, and summarizing data
Demonstrated analytical ability in preparing reports and gathering statistical data
Ability to work independently on projects and anticipate and address issues in the executive’s absence
Must be assertive, creative, and innovative, with proven decision-making skills
Experience working with senior management
Location in the central time zone.
ADP is hiring an Administrative Support II professional. In this position, you’ll couple your positive attitude, superb organizational skills, and deep understanding of ADP to ensure the smooth functioning of activities and processes across select areas of our business.
QUALIFICATIONS REQUIRED:
High School diploma or equivalent education/experience
Minimum of 2 years of administrative support experience in a similar environment
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Some college courses/specialized secretarial training
Excellent communication skills both verbal and written
Superb organization skills
Strong knowledge of Microsoft Office (Word, Excel, PowerPoint) with experience producing high-quality reports, presentations, and other documents
Proven ability to work effectively both independently and in a team-based environment
Ability to handle confidential matters
Substantial knowledge of the department’s operation and company procedures
Proven ability in assembling, compiling, analyzing, and summarizing data
Ability to work independently on projects and anticipate and address issues in the supervisor’s absence
Capable of independent and innovative thinking, with proven decision-making skills
Experience working with senior management.
OH, US
In this role, you will be responsible for managing a high-volume requisition pipeline, building client and hiring manager relationships, and ensuring stellar service for candidates. Individuals must be highly consultative, have the ability to perform a variety of functional tasks, work within a team environment, and actively support active and passive recruitment strategies, with a commitment to our peers and clients.
Daily, you will manage the candidate pipeline, screen applicants, consult and collaborate with hiring managers regarding expectations, challenges, and strategies, and update the applicant tracking system. You may also be involved in phone interviewing, offer negotiation, training, and managing administrative tasks to support the account. Don’t worry if you have no prior RPO experience; we are the parent company to AIRS, the leading provider of recruitment training, and will teach you how to use the latest recruiting technology to set you up for success.
Integrity, resilience, positivity, and a “refuse to lose” attitude are must-haves in this job. As with any role in recruiting, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you’ll be rewarded with development opportunities and opportunities to advance your career in a fun and friendly environment – all while gaining serious credibility as part of an industry-leading recruiting team in a stable and highly respected tech company.
Work Location(s): Sacramento, CA, US,San Francisco, CA, La Palma, CA.Fresno, CA
San Dimas, CA,Costa Mesa, CA,Irvine, CA,Rancho Cucamonga, CA,Pasadena, CA,
Pleasanton, CA,Long Beach, CA,Milpitas, CA,San Diego, CA,Culver City, CA,Clackamas, OR,Portland, OR,Seattle, WA,Seattle, WA,
ADP is hiring a Client Service Manager IV. In this position, you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Manager is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service, client satisfaction, and client retention.
QUALIFICATIONS REQUIRED
5 to 8 Years of Directly Related Experience
PREFERRED QUALIFICATIONS:
Preference will be given to candidates who have the following:
Experience in a client service environment required. ADP payroll and 401(k) experience is preferred.
Bachelor’s Degree or its equivalent in education and experience
Demonstrates strong oral/written communication skills.
Demonstrates strong listening skills.
ADP is hiring a Sales Learning Consultant. In this position, you will be responsible for increasing ES Sales Associate Productivity through virtual and classroom delivery in the areas of ADP products and services, sales process, sales messaging, sales methodology, sales skills, sales tools, and other specialized content. Facilitate a classroom environment that simulates the field sales experience.
QUALIFICATIONS REQUIRED:
Experience: Minimum of two years of successful sales performance or related experience.
Education: BA or BS in Education, Business, Human Resources, required.
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Holds Industry Leading Certifications. Demonstrated proficiency in leading-edge learning and facilitation techniques.
Demonstrated ability in developing others as a coach and/or mentor.
Effective verbal and written communication skills and excellent facilitation skills are required.
Subject Matter Expert in specific areas including specialized content, Business Unit knowledge, ADP Solutions, Sales Leadership initiatives and international markets (where applicable).
Proven proficiency In technical and multi-media components critical to effective facilitation (Live Meeting and Live Meeting interactive tools, Adobe, PowerPoint, etc.)
Master’s Degree Preferred.
Work Location(s): Springfield, IL, US
ADP is hiring an experienced Talent Acquisition Business Partner for our organization. In this position, you’ll be responsible for driving and executing the recruiting strategies. This role reports to a Manager/Director of Talent Acquisition.
Minimum Qualifications (Education/Experience/Critical Skills)
Demonstrated successful track record in volume hiring for full lifecycle recruiting process in a consultative environment.
Demonstrated successful track record in specialist hiring in full lifecycle recruiting process in a consultative environment.
Behavioral interviewing knowledge desired.
Experience with technology tools and digital platforms including Applicant Tracking System (ATS), Candidate Relationship Management (CRM), social media (drive marketing campaigns), and video interviews.
Expert knowledge of candidate assessment and screening.
Strong consulting, relationship management, and negotiation skills.
Knowledge and effective use of diversity tools.
Knowledge of local employment law.
Demonstrated ability to multi-task, manage multiple deadlines, oversee projects, influence without authority, and drive for desired results.
Solid business acumen.
Undergraduate degree desired. Graduate-level degree a plus.
(US Only) Recruiting certification a plus (CDR, ACIR, CIR, etc)
(US Only) HR Certification a plus (PHR, SPHR, GPHR)
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