About 24-7 In touch
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
Montego Bay, Jamaica
About 24-7 Intouch
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
Working as a Customer Service Representative, We Offer:
Flexible schedules (Part-Time and Full Time)
Industry-leading benefits
Excellent advancement opportunities
Friendly work environment
As a Customer Service Representative, You Will:
Assist all customers through inbound calls, emails, and/or chats
Communicate a variety of information to the customer
Be an active listener and help resolve customer inquiries
Provide a meaningful and positive experience with every customer interaction
As a Customer Service Representative, You Have:
You’re consistently ready to work and on time as scheduled
You have 1 year of customer service experience
You’re coachable and open to feedback
You’re personable with strong conversation etiquette
You’re a computer pro, comfortable with multiple applications
You’re a great communicator, both verbal and written
You like to win and consistently perform
Work at Home Customer Service Representative
Work at Home Customer Service Representative (2-Month Contract)
Team Leader (Supervisor)
Campus Director
Senior Accountant.
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Customer Service Representative, You Have:
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
Even though this is a WFH position, you must be located in Montego Bay
Benefits of Working as a Work at Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Customer Service Representative (2-Month Contract), You Have:
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
Even though this is a WFH position, you must be located in Jamaica
Benefits of Working as a Work at Home Customer Service Representative (2-Month Contract):
Work from home!
Flexible schedules
Competitive salary
Amazing career growth opportunities.
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a moderate degree of supervision.
Functional Knowledge
Has developed skillset in a range of processes, procedures, and systems.
Business Expertise
Supports the achievement of company goals by integrating teams for the best outcome.
Impact
Impacts a team through quality of services and information provided.
Follows standardized procedures and practices and receives moderate supervision and guidance.
Leadership
Has no supervisory responsibilities.
Manages own workload.
Problem Solving
Ability to problem-solve, self-guided.
Evaluate issues and solutions to provide the best outcome for the client and end-users.
Interpersonal Skills
Exchanges information and ideas effectively.
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a moderate degree of supervision.
Functional Knowledge
Has developed skillset in a range of processes, procedures, and systems.
Business Expertise
Supports the achievement of company goals by integrating teams for the best outcome.
Impact
Impacts a team through the quality of services and information provided.
Follows standardized procedures and practices and receives moderate supervision and guidance.
Leadership
Has no supervisory responsibilities.
Manages own workload.
Problem Solving
Ability to problem-solve, self-guided.
Evaluate issues and solutions to provide the best outcome for the client and end-users.
Interpersonal Skills
Exchanges information and ideas effectively.
Winnipeg, Manitoba, Canada
Note: All applications, interviews, orientation and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Customer Service Representative, You Have:
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
Even though this is a WFH position, you must be located in Manitoba
Benefits of Working as a Work at Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities.
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a French Bilingual Work at Home Customer Service Representative, You Have:
French Bilingual is a must.
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speeds
Computer equipment that means specific criteria
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
Even though this is a WFH position, you must be located in Manitoba
Benefits of Working as a French Bilingual Work at Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities.
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Spanish Bilingual Customer Service Representative, You Have:
Spanish Bilingual is a must
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
Even though this is a WFH position, you must be located in Manitoba
Benefits of Working as a Work at Home Spanish Bilingual Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!
Note: All applications, interviews, orientation, and training will , be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Customer Service Representative (2-Month Contract), You Have:
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
Even though this is a WFH position, you must be located in Winnipeg
Benefits of Working as a Work at Home Customer Service Representative (2-Month Contract):
Work from home!
Flexible schedules
Competitive salary
Amazing career growth opportunities.
Job Description
We are hiring Remote Form Verification Specialists! FULL TIME OPPORTUNTIY! NO WEEKENDS! We offer:
Paid training
Health Benefits Coverage available
2 weeks vacation annually
Sick time available
Paid Holidays
Working for a fortune 500 company
Requirements:
Must be at least 18 years of age
Must have High School Diploma or GED
Must have previous banking experience
Must meet internet speed requirements
Must be able to complete pass a background and drug screen
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Employees will be joining a well-established inbound scripted program. Training will be Mon – Fri 9:00 – 5:30 Eastern Time for about 3 weeks. Work Shift Hours: 11:30 – 8:00 Eastern Time Primary tasks consist of:
You will be answering calls to assist callers with savings card activations,
You will also be providing saving card information using client platforms,
You will report all adverse events and extraneous comments the caller may provide during the call,
You will answer questions from the client-provided FAQ and call guide.
You are expected to provide excellent customer service to all callers and meet program metrics.
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Ability to perform in an analytical and operational process.
Entry-level position with limited requirements for licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a close degree of supervision.
Job Description
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Ability to perform in an analytical and operational process.
Entry-level position with limited requirements for licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a close degree of supervision.
Functional Knowledge
Has basic skillset in a range of processes, procedures, and systems.
Business Expertise
Supports in the achievement of company goals by understanding how teams integrate for the best outcome.
Impacts a team through the quality of the services and information provided.
Follows standardized procedures and practices and receives close supervision and guidance.
For consistency, methods and tasks are described in detail.
Responsibility Statements
Ensures understanding of quality plans, including classifications and definitions.
Identifies errors/inconsistencies in quality plans and brings to management’s attention.
Conducts audits, as needed, on products, services, or processes.
Manages appropriate reporting and shares findings.
Performs other duties as assigned.
Complies with all policies and standards.
Niagara, Ontario, Canada
ob Description Recruiting for start dates of December through January Conduent Business Services – Virtual (Work From Home) Shifts will vary from early morning shift beginning at 7:45 to mid shift at 12:30 PM – Monday – Sunday & will be discussed during the mid-shift interview. $13.50/hr. + equipment and health, dental & vision benefits Would you enjoy being part of a team that makes a difference in people’s lives? Do you love helping people solve complex problems and delivering solutions? Join our virtual Customer Experience team! Requirements Customer service experience is a plus, but not required. We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive solution. To be successful in this role, you will have:
Excellent communication skills
Must type at least 25 wpm
Keyboarding and software proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma, GED or college degree
Ability to successfully complete a mandatory paid training program
If hired, criminal background check is required.
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Ability to perform in an analytical and operational process.
Entry-level position with limited requirements for licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a close degree of supervision.
Functional Knowledge
Has basic skillset in a range of processes, procedures, and systems.
Business Expertise
Supports in the achievement of company goals by understanding how teams integrate for the best outcome.
Impacts a team through the quality of the services and information provided.
Follows standardized procedures and practices and receives close supervision and guidance.
For consistency, methods and tasks are described in detail.
Leadership
Has no supervisory responsibilities.
Problem Solving
Ability to problem-solve, self-guided.
Evaluate issues and solutions to provide the best outcome for the client and end-users.
Has limited opportunity to exercise discretion.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements
Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
Identifies customer needs by referring to case notes and examining each as a specific case.
Performs routine call center activities concerning business products and services.
Uses standard scripts and established guidelines and is under supervision, to meet SLAs.
Provides customers with information that is specialized.
Communicates in a warm and empathetic manner.
Gathers all necessary information to update the database.
Escalates issues to senior levels, based on complaints or concerns.
Explains company policies to customers.
Performs other duties as assigned.
Complies with all policies and standards.
Program Eligibility Specialist – Bilingual – Remote Job Description
Program Eligibility Specialist Remote/Work from Home Starting pay at $14.50/hr. Bilingual In-(Spanish/English) Call center hours are 9:00 AM/ EST until 9:00 PM/EST 7 days a week. A typical work week will be 8 hours a day, 5 days a week, and will include a Saturday. Usual work hours are 11:00 AM to 7:30 PM or 12:30 PM to 9:00 PM EST. Training is conducted Monday through Friday from 11:00 AM/EST until 7:30 PM/EST (4 weeks of training). Must have high-speed Internet access to work from home. Conduent has an exciting remote/work from home opportunity waiting for you, if you:
Are you a problem solver who can patiently listen to, understand, and address complex customer issues
Have strong people skills to build a genuine connection with a customer
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Provide calm conflict resolution and problem resolution for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
We offer:
Medical, dental, and vision Insurance
Paid time off
The opportunity to contribute to a 401(k)
Paid training
Evening shifts – 11am-7:30pm or 12:30pm-9pmincludes a Saturday
Requirements:
Must be at least 18 years of age
Must have High School Diploma or GED
Pass a general background check
Have open availability between 9 am-9 pm EST
100% attendance in the first 90 days
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Customer Service Representative, You Have:
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speeds
Computer equipment that means specific criteria
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
Benefits of Working as a Work at Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities
Our French Bilingual Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personalities, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.
Working as a French Bilingual Work at Home Customer Service Representative, You Have:
French Bilingual is a must.
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speeds
Computer equipment that means specific criteria
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
Benefits of Working as a French Bilingual Work at Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities.
Ottawa, Ontario, Canada
Our Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. We want people with personalities, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Customer Service Representative, You Have:
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speeds
Computer equipment that means specific criteria
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
Benefits of Working as a Work at Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities.
Our French Bilingual Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. We want people with personalities, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a French Bilingual Work at Home Customer Service Representative, You Have:
French Bilingual is a must.
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speeds
Computer equipment that means specific criteria
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
Benefits of Working as a French Bilingual Work at Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities
Winnipeg, Manitoba, Canada
Our French Bilingual Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. We want people with personalities, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a French Bilingual Work at Home Customer Service Representative, You Have:
French Bilingual is a must.
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speeds
Computer equipment that means specific criteria
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
Even though this is a WFH position, you must be located in Manitoba
Benefits of Working as a French Bilingual Work at Home Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities.
Our Work at Home Spanish Bilingual Customer Service Representatives is passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personalities, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!
Note: All applications, interviews, orientation, and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Spanish Bilingual Customer Service Representative, You Have:
Spanish Bilingual is a must
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment, or attend special events from time-to-time
Even though this is a WFH position, you must be located in Manitoba
Benefits of Working as a Work at Home Spanish Bilingual Customer Service Representative:
Work from home!
Flexible schedules
Competitive salary
Industry-leading benefits
Amazing career growth opportunities
Our Work at Home Customer Service Representatives is passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails, and/or chats. We want people with personalities,, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!
Note: All applications, interviews, orientation and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.
Working as a Work at Home Customer Service Representative (2-Month Contract), You Have:
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The ability to sit for long periods of time
The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
Even though this is a WFH position, you must be located in Winnipeg
Benefits of Working as a Work at Home Customer Service Representative (2-Month Contract):
Work from home!
Flexible schedules
Competitive salary
Amazing career growth opportunities.
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