Colorado, Florida, Georgia, Illinois, Indiana, Iowa Michigan, Minnesota, Nebraska, North Carolina, North Dakota, South Carolina, Tennessee, and Wisconsin.
What we do
CSAA Insurance Group, a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. We offer auto, homeowners, and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia.
Raleigh, NC,US- $17.33/HR
$1000 sign-on bonus if you have a Property & Casualty license and have been using the license for at least one year.
As an Inbound Insurance Sales Agent, you will thrive within our dynamic customer care and call center environment by providing a high level of customer service and sales. You will be providing solutions for our members’ and customers’ insurance needs while providing value and communicating the benefits of our products.
Qualifications
Required Qualifications (these are the minimum requirements to qualify): Education: High School Diploma or equivalent, college classes preferred Must possess active Property and Casualty insurance license To prepare you for this exciting opportunity, we offer:
Full-time paid Training (16 Weeks)
November 15, 2021
Monday through Friday from 8:30 am – 5:30 pm during training
Call center hours of operations are 8 am – 9 pm Mon-Fri, 8 am – 6:30 pm on Saturday, 8 am – 4:30 pm on Sunday
Must obtain and/or maintain all applicable licenses.
Charleston, SC,US- $17.33/HR
$1000 sign-on bonus if you have a Property & Casualty license and have been using the license for at least one year.
As an Inbound Insurance Sales Agent, you will thrive within our dynamic customer care and call center environment by providing a high level of customer service and sales. You will be providing solutions for our members’ and customers’ insurance needs while providing value and communicating the benefits of our products.
Qualifications
Required Qualifications (these are the minimum requirements to qualify): Education: High School Diploma or equivalent, college classes preferred Must possess active Property and Casualty insurance license To prepare you for this exciting opportunity, we offer:
Full-time paid Training (16 Weeks)
November 15, 2021
Monday through Friday from 8:30 am – 5:30 pm during training
Call center hours of operations are 8 am – 9 pm Mon-Fri, 8 am – 6:30 pm on Saturday, 8 am – 4:30 pm on Sunday
Must obtain and/or maintain all applicable licenses.
Atlanta, GA,US- $17.33/HR
$1000 sign-on bonus if you have a Property & Casualty license and have been using the license for at least one year.
As an Inbound Insurance Sales Agent, you will thrive within our dynamic customer care and call center environment by providing a high level of customer service and sales. You will be providing solutions for our members’ and customers’ insurance needs while providing value and communicating the benefits of our products.
Qualifications
Required Qualifications (these are the minimum requirements to qualify): Education: High School Diploma or equivalent, college classes preferred Must possess active Property and Casualty insurance license To prepare you for this exciting opportunity, we offer:
Full-time paid Training (16 Weeks)
November 15, 2021
Monday through Friday from 8:30 am – 5:30 pm during training
Call center hours of operations are 8 am – 9 pm Mon-Fri, 8 am – 6:30 pm on Saturday, 8 am – 4:30 pm on Sunday
Must obtain and/or maintain all applicable licenses.
Nashville, TN,US- $17.33/HR
$1000 sign-on bonus if you have a Property & Casualty license and have been using the license for at least one year.
As an Inbound Insurance Sales Agent, you will thrive within our dynamic customer care and call center environment by providing a high level of customer service and sales. You will be providing solutions for our members’ and customers’ insurance needs while providing value and communicating the benefits of our products.
Qualifications
Required Qualifications (these are the minimum requirements to qualify): Education: High School Diploma or equivalent, college classes preferred Must possess active Property and Casualty insurance license To prepare you for this exciting opportunity, we offer:
Full-time paid Training (16 Weeks)
November 15, 2021
Monday through Friday from 8:30 am – 5:30 pm during training
Call center hours of operations are 8 am – 9 pm Mon-Fri, 8 am – 6:30 pm on Saturday, 8 am – 4:30 pm on Sunday
Must obtain and/or maintain all applicable licenses.
Orlando, FL, US $17.33/HR
$1000 sign-on bonus if you have a Property & Casualty license and have been using the license for at least one year.
As an Inbound Insurance Sales Agent, you will thrive within our dynamic customer care and call center environment by providing a high level of customer service and sales. You will be providing solutions for our members’ and customers’ insurance needs while providing value and communicating the benefits of our products.
Qualifications
Required Qualifications (these are the minimum requirements to qualify): Education: High School Diploma or equivalent, college classes preferred Must possess active Property and Casualty insurance license To prepare you for this exciting opportunity, we offer:
Full-time paid Training (16 Weeks)
November 15, 2021
Monday through Friday from 8:30 am – 5:30 pm during training
Call center hours of operations are 8 am – 9 pm Mon-Fri, 8 am – 6:30 pm on Saturday, 8 am – 4:30 pm on Sunday
Must obtain and/or maintain all applicable licenses.
Orlando, FL, US $17.33/HR
$1000 sign-on bonus if you have a Property & Casualty license and have been using the license for at least one year.
As an Inbound Insurance Sales Agent, you will thrive within our dynamic customer care and call center environment by providing a high level of customer service and sales. You will be providing solutions for our members’ and customers’ insurance needs while providing value and communicating the benefits of our products.
Qualifications
Required Qualifications (these are the minimum requirements to qualify): Education: High School Diploma or equivalent, college classes preferred Must possess active Property and Casualty insurance license To prepare you for this exciting opportunity, we offer:
Full-time paid Training (16 Weeks)
November 15, 2021
Monday through Friday from 8:30 am – 5:30 pm during training
Call center hours of operations are 8 am – 9 pm Mon-Fri, 8 am – 6:30 pm on Saturday, 8 am – 4:30 pm on Sunday
Must obtain and/or maintain all applicable licenses.
: Madison, WI,US
Qualifications
We are looking for candidates who have:
High School diploma or equivalent.
Six months of customer service experience
Call center experience preferred but not required
Ability to provide a high level of customer service in a professional environment
Ability to cross and upsell member benefits
Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
Desktop or laptop computer with speakers and microphone option
High-Speed Internet access with minimum speeds of 100MB
Ability to connect to a router/modem with Ethernet cable
Personal cell phone or home phone
Ability to download company apps on cell phone or tablet
Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
: Columbia, SC,US
Qualifications
We are looking for candidates who have:
High School diploma or equivalent.
Six months of customer service experience
Call center experience preferred but not required
Ability to provide a high level of customer service in a professional environment
Ability to cross and upsell member benefits
Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
Desktop or laptop computer with speakers and microphone option
High-Speed Internet access with minimum speeds of 100MB
Ability to connect to a router/modem with Ethernet cable
Personal cell phone or home phone
Ability to download company apps on cell phone or tablet
Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
Lincoln, NE,US
Qualifications
We are looking for candidates who have:
High School diploma or equivalent.
Six months of customer service experience
Call center experience preferred but not required
Ability to provide a high level of customer service in a professional environment
Ability to cross and upsell member benefits
Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications, and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
Desktop or laptop computer with speakers and microphone option
High-Speed Internet access with minimum speeds of 100MB
Ability to connect to a router/modem with Ethernet cable
Personal cell phone or home phone
Ability to download company apps on cell phone or tablet
Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
Des Moines, IA, US
Qualifications
We are looking for candidates who have:
High School diploma or equivalent.
Six months of customer service experience
Call center experience preferred but not required
Ability to provide a high level of customer service in a professional environment
Ability to cross and upsell member benefits
Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications, and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
Desktop or laptop computer with speakers and microphone option
High-Speed Internet access with minimum speeds of 100MB
Ability to connect to a router/modem with Ethernet cable
Personal cell phone or home phone
Ability to download company apps on cell phone or tablet
Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
Indianapolis, IN,US
Qualifications
We are looking for candidates who have:
High School diploma or equivalent.
Six months of customer service experience
Call center experience preferred but not required
Ability to provide a high level of customer service in a professional environment
Ability to cross and upsell member benefits
Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications, and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
Desktop or laptop computer with speakers and microphone option
High-Speed Internet access with minimum speeds of 100MB
Ability to connect to a router/modem with Ethernet cable
Personal cell phone or home phone
Ability to download company apps on cell phone or tablet
Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
Atlanta, GA, US
Qualifications
We are looking for candidates who have:
High School diploma or equivalent.
Six months of customer service experience
Call center experience preferred but not required
Ability to provide a high level of customer service in a professional environment
Ability to cross and upsell member benefits
Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications, and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
Desktop or laptop computer with speakers and microphone option
High-Speed Internet access with minimum speeds of 100MB
Ability to connect to a router/modem with Ethernet cable
Personal cell phone or home phone
Ability to download company apps on cell phone or tablet
Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
Charlotte, NC, US
Qualifications
We are looking for candidates who have:
High School diploma or equivalent.
Six months of customer service experience
Call center experience preferred but not required
Ability to provide a high level of customer service in a professional environment
Ability to cross and upsell member benefits
Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications, and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
Desktop or laptop computer with speakers and microphone option
High-Speed Internet access with minimum speeds of 100MB
Ability to connect to a router/modem with Ethernet cable
Personal cell phone or home phone
Ability to download company apps on cell phone or tablet
Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
Location: Miami, FL, US
Qualifications
We are looking for candidates who have:
High School diploma or equivalent.
Six months of customer service experience
Call center experience preferred but not required
Ability to provide a high level of customer service in a professional environment
Ability to cross and upsell member benefits
Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications, and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
Desktop or laptop computer with speakers and microphone option
High-Speed Internet access with minimum speeds of 100MB
Ability to connect to a router/modem with Ethernet cable
Personal cell phone or home phone
Ability to download company apps on cell phone or tablet
Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
Charlotte, NC
Responsibilities
Providing superior customer service during every member interaction.
Responding to a high volume of emergency road service requests in a call center environment.
Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road.
Analyzing member accounts to determine additional products and services that benefit the member.
Exceeding performance metrics by following our detailed call intake process and efficiently working through calls in a timely fashion.
To prepare you for this exciting opportunity, we offer:
Full-time paid Training beginning October 22, 2021.
Hours during Virtual Training Monday through Friday from 10:00 am – 6:30 pm EST/9:00 am – 5:30 pm CST
Afternoon, evening, weekend shifts available after training (start and end times may shift slightly based on business needs, flexibility will be required to accommodate occasional schedule slides)
Voluntary overtime opportunities
As a reward for your passion and commitment, we offer:
Competitive base pay (based on location) plus shift premium for evening periods.
$500 sign-on bonus, paid in two installments after 90 and 180 days of employment
Performance-based incentives
$250 Perfect Attendance bonus after 90-days of incident-free attendance
We also offer a performance-based pay increase after 6 months of employment
Bi-Lingual a plus — Subsidy for bilingual skills (Must be fluent in Spanish and English)
Comprehensive benefits package to include Medical, dental, and vision benefits, matching 401(k), paid time off, holiday pay
Corporate Incentive Program
Complimentary AAA Membership
Employee Referral Bonus
Employee recognition program.
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