Works from Home, Richmond, VA, Arizona, California, Delaware Missouri New Jersey Pennsylvania, Baltimore, MD, or Cincinnati, OH, KY, Richmond, VA
Newark, DE- Tulsa, OK West Hartford, CT ** Some are nationwide
AAA is hiring sales-driven, customer-focused individuals to join our dynamic Member Services Call Center team! In this role, you'll demonstrate a commitment to enhancing our Member Value by providing exceptional service in a fast-paced, high-volume call center environment. In addition to your hourly base pay, you’ll have control over how much you earn through our monthly commission plan while being provided the support you need to achieve your goals. If you want to join an organization that rewards hard work and excellence, AAA is the place for you!
AAA is hiring sales-driven, customer-focused individuals to join our dynamic Member Services Call Center team! In this role, you'll demonstrate a commitment to enhancing our Member Value by providing exceptional service in a fast-paced, high-volume call center environment. In addition to your hourly base pay, you’ll have control over how much you earn through our monthly commission plan while being provided the support you need to achieve your goals. If you want to join an organization that rewards hard work and excellence, AAA is the place for you! Position Details: Part-Time and Full-time work from home positions available! Virtual Training Requirements:
Start Date of September 13th
First 5 weeks, Monday - Friday, 9:00am - 4:30pm
Computer pickups will occur the week before training starts in our office
Home wired internet and quiet workspace required
Schedules After Training:
Flexible options available, 3, 4, or 5 days per week
24-37.5 hours per week
1 weekend day per week is required as part of your schedule.
Schedules with be a mix between day and early evening
What AAA will provide you:
$14.50 base pay hourly
8% shift differential for evening work
Monthly commission plan (Average earnings are $350 - $500)
Comprehensive health care plan (FT only)
401(k) plan with company match
Wellness and Health Advocate Programs
Accrued paid time off yearly
Tuition Reimbursement yearly
Child & Family care benefit
Paid time off to volunteer
Travel discounts
Free AAA Premier Battery membership
The Day to Day:
Be pleasant, professional, and have a smile in your voice
Deliver extraordinary customer service to ensure member satisfaction
Answer inbound calls to process new member sales, add-ons, upgrades, automatic renewals, and transfers and processing credit card payments
Help answer questions about AAA products and services
Provide advice about travel, tours, and directions
Consistently upsell and cross-sell other AAA products and services (discounts, credit cards, insurance, etc.)
Help our members in their time of need by taking roadside assistance calls and accurately capturing the details of their needs.
What we're looking for from you:
High School Diploma or equivalent
Two to five years of sales and customer service experience
Strong ability to troubleshoot and multi-task in the fast-paced work environment
Able to use a Windows-based computer with ease
Able to secure the appropriate licensing for sales as required.
Works from Home (Job Posting) Glen Burnie, MD - CCIT (Job Posting)
Position Details: Part-Time and Full-time work from home positions available! Virtual Training Requirements:
Start Date of September 13th
First 5 weeks, Monday - Friday, 9:00am - 4:30pm
Computer pickups will occur the week before training starts in our office
Home wired internet and quiet workspace required
Schedules After Training:
Flexible options available, 3, 4, or 5 days per week
24-37.5 hours per week
1 weekend day per week is required as part of your schedule.
Schedules with be a mix between day and early evening
What AAA will provide you:
$14.50 base pay hourly
8% shift differential for evening work
Monthly commission plan (Average earnings are $350 - $500)
Comprehensive health care plan (FT only)
401(k) plan with company match
Wellness and Health Advocate Programs
Accrued paid time off yearly
Tuition Reimbursement yearly
Child & Family care benefit
Paid time off to volunteer
Travel discounts
Free AAA Premier Battery membership
The Day to Day:
Be pleasant, professional, and have a smile in your voice
Deliver extraordinary customer service to ensure member satisfaction
Answer inbound calls to process new member sales, add-ons, upgrades, automatic renewals, and transfers and processing credit card payments
Help answer questions about AAA products and services
Provide advice about travel, tours, and directions
Consistently upsell and cross-sell other AAA products and services (discounts, credit cards, insurance, etc.)
Help our members in their time of need by taking roadside assistance calls and accurately capturing the details of their needs.
What we're looking for from you:
High School Diploma or equivalent
Two to five years of sales and customer service experience
Strong ability to troubleshoot and multi-task in the fast-paced work environment
Able to use a Windows-based computer with ease
Able to secure the appropriate licensing for sales as required
Position Details: Part-Time and Full-time work from home positions available! Virtual Training Requirements:
Start Date of September 13th
First 5 weeks, Monday - Friday, 9:00am - 4:30pm
Computer pickups will occur the week before training starts in our office
Home wired internet and quiet workspacecross-sell required
Schedules After Training:
Flexible options available, 3, 4, or 5 days per week
24-37.5 hours per week
1 weekend day per week is required as part of your schedule.
Schedules with be a mix between day and early evening
What AAA will provide you:
$14.50 base pay hourly
8% shift differential for evening work
Monthly commission plan (Average earnings are $350 - $500)
Comprehensive health care plan (FT only)
401(k) plan with company match
Wellness and Health Advocate Programs
Accrued paid time off yearly
Tuition Reimbursement yearly
Child & Family care benefit
Paid time off to volunteer
Travel discounts
Free AAA Premier Battery membership
The Day to Day:
Be pleasant, professional, and have a smile in your voice
Deliver extraordinary customer service to ensure member satisfaction
Answer inbound calls to process new member sales, add-ons, upgrades, automatic renewals, and transfers and processing credit card payments
Help answer questions about AAA products and services
Provide advice about travel, tours, and directions
Consistently upsell and cross sell other AAA products and services (discounts, credit cards, insurance, etc.)
Help our members in their time of need by taking roadside assistance calls and accurately capturing the details of their needs.
What we're looking for from you:
High School Diploma or equivalent
Two to five years of sales and customer service experience
Strong ability to troubleshoot and multi-task in the fast-paced work environment
Able to use a Windows-based computer with ease
Able to secure the appropriate licensing for sales as required.
Richmond, VA (Job Posting Works from Home (Job Posting)
Position Details: Part-Time and Full-time work from home positions available! Virtual Training Requirements:
Start Date of September 13thworkspace across
First 5 weeks, Monday - Friday, 9:00am - 4:30pm
Computer pickups will occur the week before training starts in our office
Home wired internet and quiet workspace required
Schedules After Training:
Flexible options available, 3, 4, or 5 days per week
24-37.5 hours per week
1 weekend day per week is required as part of your schedule.
Schedules with be a mix between day and early evening
What AAA will provide you:
$14.50 base pay hourly
8% shift differential for evening work
Monthly commission plan (Average earnings are $350 - $500)
Comprehensive health care plan (FT only)
401(k) plan with company match
Wellness and Health Advocate Programs
Accrued paid time off yearly
Tuition Reimbursement yearly
Child & Family care benefit
Paid time off to volunteer
Travel discounts
Free AAA Premier Battery membership
The Day to Day:
Be pleasant, professional, and have a smile in your voice
Deliver extraordinary customer service to ensure member satisfaction
Answer inbound calls to process new member sales, add-ons, upgrades, automatic renewals,a and transfers and processing credit card payments
Help answer questions about AAA products and services
Provide advice about travel, tours, and directions
Consistently upsell and cross-sell other AAA products and services (discounts, credit cards, insurance, etc.)
Help our members in their time of need by taking roadside assistance calls and accurately capturing the details of their needs.
What we're looking for from you:
High School Diploma or equivalent
Two to five years of sales and customer service experience
Strong ability to troubleshoot and multi-task in the fast-paced work environment
Able to use a Windows-based computer with ease
Able to secure the appropriate licensing for sales as required.
This position can work from home. The selected candidate must reside in Delaware or in one of the following metro regions: Philadelphia, PA, Baltimore, MD, or Cincinnati, OH **
What We Can Offer You:
A competitive base salary, dependent on experience
Eligibility for monthly incentives
Comprehensive benefit package including, but not limited to: 3+ weeks of Paid Time Off during the first year, 401k plan with employer match up to 7%, Health & Life Insurance, Tuition Reimbursement, and a complimentary AAA Premier Membership.
Key Responsibilities
Responsible for generating new business through implementation of a territory plan to include prospecting, cold calling, qualifying, proposal development and presentation, negotiating and closing the account
Ability to drive value in a medium to long sales cycle, as well as non-RFP opportunities with quick decision timeframes
Able to develop and articulate AAA value proposition for potential customers
Ability to develop relationships at the C-level within small to mid-sized organizations to sell the AAA value proposition
Ability to sell to committees with multiple stakeholders and influencers
Manage and develop the pipeline to meet the quota established by the Director of Sales/Vice President
Maintain extensive knowledge of current market conditions, industry changes, and competitive positioning to be shared with the sales team and leadership
Build and maintain key travel industry relationships
Represent the organization at local and regional business travel industry events as required
Travel up to 25%
Minimum Requirements:
College degree and minimum of 3 years of work experience in B2B sales with proven ability to meet or exceed quota.
Demonstrated prior success in selling corporate travel is preferred.
Experience in consultative, solution-based selling.
Strong financial and business acumen.
Ability to work as part of a virtual team.
Excellent sales and negotiation skills with the ability to close accounts
Demonstrated success in developing and delivering presentations, both independently and as part of a cross-functional team.
Display strong oral, written and interpersonal communication skills to effectively manage internal and external relationships.
Stay abreast of travel industry developments and changes, and utilize that knowledge to become a trusted adviser and to convert prospects to customers.
Motivated self-starter with the proven ability to work independently.
Salesforce experience.
Dispatch Specialist, Lexington (Remote)
*This is a remote position; but, candidates must live within driving distance to the Lexington, KY Call Center**
To the qualified candidate, we offer:
A competitive salary of $15.25/hour plus 8% shift differential paid for 2nd shift schedules; paid biweekly.
The position is eligible for an Individual Incentive Plan
Comprehensive benefits package including nearly 4 weeks of Paid Time Off during the first year, 401(k) plan with company match up to 7%, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings.
Schedule: Weekend & Holiday hours are required – Schedules and shifts vary. The Dispatch Center is open 7 days a week, 6:45 am-11:15 pm.
The primary duties of the Dispatch Operations Specialist are to:
Dispatches roadside assistance requests in a timely manner to service providers using a variety of communication channels.
Engage with AAA Members by providing an exceptional customer experience.
Communicates to service providers the pertinent information needed to provide timely assistance to AAA Members.
Effectively uses computer systems for tracking, information gathering, and/or troubleshooting.
Prioritizes service requests based on various criteria (safety, weather, traffic, etc.) to ensure police and other emergency calls are handled within established timeframes.
Monitors the progression of roadside assistance requests and ensures documentation is thorough and accurate.
Participates in the resolution of service issues and member complaints.
Minimum Qualifications:
High School diploma or equivalent and 1+ years of customer service experience.
Demonstrated commitment to providing excellent customer service.
Excellent telephone and interpersonal skills.
Ability to perform multiple tasks in a fast-paced environment.
Proficient computer skills; ability to type at least 40 words per minute, knowledge of Microsoft Office applications (Typing Test Required).
Strong problem solving, analytical, and critical thinking skills
Works from Home (Job Posting)
Tulsa, OK - AIMS Center (Job Posting)
Cincinnati, OH - Central Parkway (Job Posting)
Richmond, VA (Job Posting
Lexington, KY - Hamburg (Job Posting
Hamilton, NJ - Operations Center (Job Posting)
West Hartford, CT (Job Posting
Newark, DE - Operations Center (Job Posting)
**This is a remote position but candidates must live within our territory**
**Training Requirement: Monday - Friday 9:00am - 5:30pm for first 5+ weeks. After training, scheduled work hours will take place which will include one weekend day. Our next training class begins on August 2nd!
We currently have seasonal openings to support our busy season through the end of the year. This is a great way to earn income and work from home! You will also get great exposure and training about AAA and our prestigious Travel program and products. We frequently have full-time openings in our growing Travel Contact Center, so this is the perfect opportunity to make an impression for future consideration.
What we can offer you:
•A competitive hourly rate of $16.50/hour
•The opportunity to work in an environment where you can see the impact of your contributions on a daily basis
What you will be doing:
•Serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Exposure to International destinations is expected.
•Meet or exceed established sales quota.
•Prepare and issue invoices related to retail travel sales. With assistance, satisfactorily handle refunds and complaints according to policy.
•Familiarity and, with assistance, capable of operating applicable automated airline reservation and ticketing system.
•Comply with all ARC regulations and Mid-Atlantic policies and procedures in the collection and handling of assets.
•Familiarity with and, with minimal assistance, capable of utilizing ARC Agent's Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients.
What we need from you:
•High School diploma or equivalent plus 12 to 18 months of retail experience or travel sales.
*This position can work from home. The selected candidate must reside in Delaware or in one of the following metro regions: Philadelphia, PA, Baltimore, MD, or Cincinnati, OH **
AAA Club Alliance is seeking to hire an experienced Corporate Travel Sales Manager who is interested in developing new business opportunities in the Mid-Atlantic region (Washington DC, Delaware, Maryland, Pennsylvania, Virginia) as well as the Ohio region.
We are looking for a professional with Corporate Travel experience interested in working at AAA – a company known for its stellar brand, exceptional member service, a leader in the travel industry, and an award-winning work environment.
**This position can work from home. The selected candidate must reside in Delaware or in one of the following metro regions: Philadelphia, PA, Baltimore, MD, or Cincinnati, OH **
What We Can Offer You:
A competitive base salary, dependent on experience
Eligibility for monthly incentives
Comprehensive benefits package including, but not limited to: 3+ weeks of Paid Time Off during the first year, 401k plan with employer match up to 7%, Health & Life Insurance, Tuition Reimbursement, and a complimentary AAA Premier Membership.
Key Responsibilities
Responsible for generating new business through the implementation of a territory plan to include prospecting, cold calling, qualifying, proposal development and presentation, negotiating and closing the account
Ability to drive value in a medium to long sales cycle, as well as non-RFP opportunities with quick decision timeframes
Able to develop and articulate the the ,AAA value proposition for potential customers
Ability to develop relationships at the C-level within small to mid-sized organizations to sell the AAA value proposition
Ability to sell to committees with multiple stakeholders and influencers
Manage and develop the pipeline to meet the quota established by the Director of Sales/Vice President
Maintain extensive knowledge of current market conditions, industry changes, and competitive positioning to be shared with the sales team and leadership
Build and maintain key travel industry relationships
Represent the organization at local and regional business travel industry events as required
Travel up to 25%
Minimum Requirements:
College degree and minimum of 3 years of work experience in B2B sales with proven ability to meet or exceed quota.
Demonstrated prior success in selling corporate travel is preferred.
Experience in consultative, solution-based selling.
Strong financial and business acumen.
Ability to work as part of a virtual team.
Excellent sales and negotiation skills with the ability to close accounts
Demonstrated success in developing and delivering presentations, both independently and as part of a cross-functional team.
Display strong oral, written and interpersonal communication skills to effectively manage internal and external relationships.
Stay abreast of travel industry developments and changes, and utilize that knowledge to become a trusted adviser and to convert prospects to customers.
Motivated self-starter with the proven ability to work independently.
Salesforce experience.
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